Information We Collect

• Personal Information

  To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.

• Non-Personal Information

  We may collect non-personal information, such as your browser type, IP address, device information, and usage data. This information helps us improve the Platform and provide a better user experience.

• Cookies and Tracking Strategies

  We use cookies and similar tracking technologies to track your activity on the Platform and store certain information. Cookies help us enhance your experience by remembering your preferences and login information.

How We Use Your Information

• To Provide and Manage Our Services

  We use your personal information to create and manage your account, facilitate transactions, provide customer support, and improve our services.

• To Communicate with You

  We may use your information to send you updates, promotional materials, and important information about your account or the Platform. You can opt-out of marketing communications at any time.

• To Ensure Security and Compliance

  Your information helps us verify user identities, prevent fraud, and comply with legal obligations.

• To Analyze and Improve

  We may use your information to analyze usage patterns, improve the Platform, and develop new features and services.

How We Share Your Information

• With Service Providers

  We may share your personal information with third-party service providers who assist us in operating the Platform, processing payments, and providing customer support.

• With Other Users

  When you engage in transactions on the Platform, certain personal information may be shared with other users (e.g., your name and contact information) to facilitate the delivery process.

• For Legal Purposes

  We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

• Business Transfers

  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to protect your information but cannot guarantee its absolute security.

Your Rights and Choices

• Access and Update Your Information

  You can access, update, or delete your personal information by logging into your account or contacting us directly.

• Opt-Out of Communications

  You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. However, you may still receive transactional emails related to your account.

• Do Not Track

  Our Platform does not respond to "Do Not Track" signals. However, you can control tracking through your browser settings and other tools.

• Data Retention

  We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Children's Privacy

  Our Platform is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

• International Data Transfers

  If you are accessing the Platform from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa, where our servers are located. By using the Platform, you consent to the transfer of your information to South Africa.

• Changes to this Privacy Policy

  We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on the Platform and updating the "Effective Date" above. Your continued use of the Platform after such changes constitutes your acceptance of the revised policy.

• Contact Us

  If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: Email: support@carrycometrip.com